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Position Summary :
Assists the Community Manager and Assistant Manager with on-site operations of a single community, multiple communities, or neighborhood ( operating unit ).
Serves as the first point of contact for resident interactions on-site. Assists with all inquiries including resident requests, move-in / outs, transfers, renewals,, , evictions and other resident-related items.
Community Relations Representatives responsible for multiple communities will handle an increased level of complexity with individual and consolidated operations of varying locations and product types.
Skills required for Customer Relations Representatives include but are not limited to : time-management, effective verbal and written communication, and organization.
Job Duties :
Creates a well-organized, customer service-focused culture for residents, prospects, vendors, and employees; ensures that resident and corporate requests and concerns are promptly responded to and resolved;
takes a proactive approach for all key customer touch points.
Assists in the training, onboarding, and development of new team members. Contributes to a culture of excellence, good time management practices, and continuous learning.
Embraces and promotes new technology; finds efficiencies by maximizing its utilization.
Variances in responsibilities may exist by operating unit.
Minimum Qualifications / Other Expectations :
Community Details :
Unit Count : 1146
Compensation :
Base Pay Range : $19.95 - $29.04
Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.
Last updated : 2024-04-29
Full Time
$82k-111k (estimate)
05/01/2024
07/28/2024
The job skills required for Community representative include Customer Service, Written Communication, Time Management, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Community representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community representative positions, which can be used as a reference in future career path planning. As a Community representative, it can be promoted into senior positions as a Community Development Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community representative. You can explore the career advancement for a Community representative below and select your interested title to get hiring information.